Support
UKSR is an online service that is available 24/7.
Support process
If you have a problem, first check for known issues on the UKSR service status page. Subscribe to get alerts on the progress of any listed issue.
Before you contact the UK Ship Register, please visit https://www.ukshipregister.co.uk and read how to:
- Register your vessel
- Renew your registration
- Claim your vessel
- Close your registration
- Make changes to your registration
Office hours
Our office hours are:
- Monday to Friday, 07:30 to 18:00
- Saturday to Sunday, 09:30 to 16:00
You can email us at uksr@mcga.gov.uk with any issues or enquiries.
When to contact us
It can take up to 10 days to process applications once they are submitted. Please wait for the processing time before contacting us for an update on your application status.
| Phone | +44 203 90 85200 |
|---|---|
| uksr@mcga.gov.uk | |
| Post |
Registry of Shipping and Seamen Anchor Court Keen Road Cardiff CF24 5JW |